Privacy Policy

Handling of personal information

1. Basic policy

Optart Co., Ltd. (hereinafter referred to as "our company") recognizes that the protection of personal information provided by customers who use the website operated by our company is an important social responsibility. Based on the spirit of compliance with relevant laws and regulations, we will strive to handle personal information carefully and appropriately.

2. Definition of personal information

The Company acquires "customer information" including personal information ("personal information" as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information; the same shall apply hereinafter) as stipulated below.

Information you provide

• Information linked to an individual such as name, phone number, and email address
• Information linked to activities at the affiliated company, such as affiliated company name, affiliated address, office name, department name, title, industry, occupation, etc.
• Other information necessary to provide and improve services such as questionnaires and surveys

Information we collect

・Device information

In order to maintain and improve our services, or to prevent fraudulent activities, we may collect information specific to the device you use (such as individual identification information such as a device-specific ID).

・Log information and action history information

In order to maintain and improve this service and prevent fraudulent activities, we will collect information on the IP address automatically generated and saved when using the service, the date and time of the request from the customer, and the operation history within the service. In addition, we use technologies called cookies and Javascript and similar technologies to acquire the customer's action history.

3. Acquisition of personal information

When we acquire personal information, we will specify the purpose of use in advance and acquire it by lawful and fair means.

4. Purpose of use of personal information

Personal information acquired by the Company will be used to the extent necessary for the following purposes. When using personal information beyond this range, we will obtain the consent of the customer in advance, unless permitted by law.

• To smoothly respond to various customer inquiries, requests, requests, etc.
• To provide products and services requested by customers, such as product sales, repairs, after-sales service, and catalog shipping.
• To reflect customer requests in our product standards, development, advertising, sales and service activities
• To provide information about our company, including exhibitions, new products, catalogs, etc.
• To maintain and build smooth business relationships with business partners
• To use for the purpose of use permitted by the Personal Information Protection Law and other laws and regulations

5. Management of personal information

We will continue to implement safety measures to prevent unauthorized access, destruction, falsification, loss, leakage, etc. of the personal information you provide.

6. Provision of personal information to third parties

We will properly manage the acquired personal information and will not provide personal information to third parties except in the following cases.

• With your prior consent
• Our subcontractor (In that case, we will conclude a confidentiality agreement with the subcontractor and take appropriate measures to ensure that it is managed in accordance with protective norms based on laws and regulations.)
• When permitted by the Personal Information Protection Act or other laws and regulations

7. About cookies

We use cookies to improve our services to our customers and to distribute advertisements and promote our products. A cookie is a mechanism that saves the usage history and input contents sent and received between the Internet browsing software (browser) and the server when using a web page as a file on the customer's computer. If you allow the sending and receiving of cookies in your browser settings, we may acquire cookies stored on your computer and associate the collected behavior history with your personal information. In addition, the Company may refer to cookies stored on the customer's computer via a third party to which the Company entrusts advertisement distribution, etc. or a web page other than this site, and perform advertisement distribution and promotion of the Company's products. there is.

Customers can select settings related to sending and receiving cookies from among "allow cookies", "reject cookies", "notify when cookies are received", etc. If you choose to reject cookies, you may not be able to receive some of the services provided by our company.

8. Inquiries about personal information

Inquiries about personal information will, in principle, be directed to the department to which the individual provided personal information. The same applies to the point of contact for opinions and complaints regarding personal information. If you wish to inquire, correct, or delete your own personal information, we will promptly respond after confirming your identity. If you do not know who to contact, please use the inquiry form.

9. About review of personal information

We will comply with Japanese laws and other norms related to the protection of personal information, and will strive to continuously improve and improve by reviewing the above contents as appropriate.

Date of enactment: February 17, 2001
Date of revision: August 17, 2016
Date of revision: June 27, 2017